Shipping & Returns

We ship to domestic and international destinations via USPS. Shipping charges for ground, priority, and express shipping, including insurance, will be calculated at check out. All orders over $50.00 will require a signature.Shipping weight includes product, packaging, and cold pack if applicable.

Estimated Shipping Times:

  • USPS Priority Shipping: 3-5 Days
  • Express Shipping: 1-2 Days
  • Ground Shipping: 5-14 Days Domestic
  • 1-3 Months Overseas Ground

For additional options, please call the store during business hours.


International Orders


We do offer international shipping to most countries. We strongly recommend Priority or Global Express shipping as ground shipping to overseas locations, including Hawaii, Alaska, and US Territories (Puerto Rico, Guam) could take 1 - 3 months. In addition to shipping there may be customs duties. We state actual value paid for the merchandise on the customs forms. We have no control over these charges and they will be due upon delivery.


Refunds


To return a product, you must obtain a return merchandise number by calling ODEC directly. Unless merchandise is damaged or faulty, no refund on shipping will be given. No refunds will be made on downloadable products or online training after the voucher is issued.

ODEC is in the Business of providing a service, namely the service of providing training and knowledge. Knowledge is a non-material commodity that cannot be returned or exchanged; therefore we cannot refund money and services. Payment is due in full prior to the first day of instruction. If not paid in full, the hourly of "STANDARD" price will be assessed for instructional packages. If the account has no activity (scheduled driving or classes) for a period in excess of 6 months then a $25.00 reactivation fee will be charged prior to the first day. Our drivers are only paid for the time they drive. If a student cancels a lesson (scheduled driving or classroom instruction) with less than 48 hours notice, has no permit or is otherwise unable to conduct the scheduled lesson then lesson will be forfeited with no refund. Any and all charges must be paid in full before a certificate of completion will be issued. Lost, damaged, or missing certificates of completion can be replaced with a duplicate for a handling fee of $10.00

 

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Private Party Drive Test

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