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Refund Policy
ODEC is in the Business of providing a service, namely the service of providing training and knowledge. Knowledge is a non-material commodity that cannot be returned or exchanged; therefore we cannot refund money and services. Payment is due in full prior to the first day of instruction. If not paid in full, the hourly of "STANDARD" price will be assessed for instructional packages. If the account has no activity (scheduled driving or classes) for a period in excess of 6 months the account will be closed and no refund issued. Our drivers are only paid for the time they drive. If a student cancels a lesson (scheduled driving or classroom instruction) with less than 72 hours notice, has no permit or is otherwise unable to conduct the scheduled lesson then lesson will be forfeited with no refund. Any and all charges must be paid in full before a certificate of completion will be issued. Lost, damaged, or missing certificates of completion can be replaced with a duplicate for a handling fee of $10.00